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Can I get a refund for my holiday?

This topic has 1 reply, 2 voices, and was last updated 3 years, 10 months ago by Jasmine Birtles.

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July 30, 2020 at 15:58 #156328

Kiera
Participant

My family and I were due to travel to Majorca next week. The flights and hotel have been booked separately. We wish to cancel the holiday as the hotel is closed until the middle of August. Am I am entitled to a cash refund for the total cost of holiday, given that the flight may not be cancelled?

July 30, 2020 at 16:35 #156331

Jasmine Birtles
Keymaster

I’m afraid it’s unlikely. If you had bought this as a package deal then you would be covered by the Package Travel Regulations (https://www.abta.com/tips-and-advice/is-my-holiday-protected/new-package-travel-regulations) which would enable you to have a refund for the whole thing. However, as you have bought them separately you don’t have the right to a cash refund here.

You could get in touch with the airline you were going to use, though, and see if they would move the flight or give you a voucher. Some of them are. It’s worth an ask anyway!
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